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Research Studies

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In many countries, tourism research is advanced in terms of institutional coordination and continuous provision of reliable and acceptable research information in the sector. In South Africa, however, there are a number of limitations with regard to tourism research and information. The National Tourism Sector Strategy (NTSS) in particular indicates that although significant progress has been made in tourism research and information since 1994, there are still a number of shortcomings. In particular, there is limited knowledge and awareness amongst stakeholders regarding the research studies conducted within the country by the national government, academic institutions, provinces, destinations or private sector. As a result of this challenge, there is often duplication of efforts and wastage of resources. It is for this reason that the National Department of Tourism (NDT) undertook an initiative to consolidate research studies conducted within the sector in order to facilitate information sharing among tourism stakeholders.

The list comprises of completed research studies conducted as well as journal articles and conference papers published/presented between 2013 and 2015. Importantly, the list will be revised on a regular basis. It is, however, important to note that the list is limited to information received from participating stakeholders and as such, should not be viewed as exhaustive of all tourism research studies conducted in the country.

LIST OF COMPLETED RESEARCH STUDIES: 2013-2015

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OrganisationSouth African Tourism
Research ThemeMarketing and Brand Management
Research Project TitleEast & West Tourist Market Insights
Contacts NameMosilo Sofonia
Contacts Tel011 895 3150
Contacts Emailmosilo@southafrica.net
Linkshttp://www.southafrica.net/uploads/files/African_insights_2015_24042015.pdf
 
OrganisationTourism KwaZulu-Natal
Research ThemeBusiness and Event Tourism
Research Project TitleMidmar Mile 2015 :Economic Impact Assessment Tracking Survey
Contacts NameKaren Kohler
Contacts Tel031 366 7550
Contacts Emailkaren@zulu.org.za
Linkshttp://www.zulu.org.za/archive/impact-assessments-of-events-in-kwazulu-natal-F57990
 
OrganisationTourism KwaZulu-Natal
Research ThemeBusiness and Event Tourism
Research Project TitleDusi Canoe Marathon 2015: Economic Impact Assessment Tracking Survey
Contacts NameKaren Kohler
Contacts Tel031 366 7551
Contacts Emailkaren@zulu.org.za
Linkshttp://www.zulu.org.za/archive/impact-assessments-of-events-in-kwazulu-natal-F57990
 
OrganisationTourism KwaZulu-Natal
Research ThemeBusiness and Event Tourism
Research Project TitleComrades Marathon: Economic Impact Assessment
Contacts NameKaren Kohler
Contacts Tel031 366 7551
Contacts Emailkaren@zulu.org.za
Linkshttp://www.zulu.org.za/archive/impact-assessments-of-events-in-kwazulu-natal-F57990
 
OrganisationTourism KwaZulu-Natal
Research ThemeBusiness and Event Tourism
Research Project TitleMandela Day Marathon 2014: Economic Impact Assessment Tracking Survey
Contacts Name​Karen Kohler
Contacts Tel
Contacts Emailkaren@zulu.org.za
Linkshttp://www.zulu.org.za/archive/impact-assessments-of-events-in-kwazulu-natal-F57990
 
OrganisationTourism KwaZulu-Natal
Research ThemeBusiness and Event Tourism
Research Project TitleSani2C  Economic Impact Assessment
Contacts Namekaren
Contacts Tel031 366 7550
Contacts Emailkaren@zulu.org.za
Linkshttp://www.zulu.org.za/archive/impact-assessments-of-events-in-kwazulu-natal-F57990
 
OrganisationTourism KwaZulu-Natal
Research ThemeBusiness and Event Tourism
Research Project TitleAmashova Cycle Race 2014: Economic Impact Assessment Tracking Survey
Contacts NameKaren Kohler
Contacts Tel031 366 7550
Contacts Emailkaren@zulu.org.za
Linkshttp://www.zulu.org.za/archive/impact-assessments-of-events-in-kwazulu-natal-F57990
 
OrganisationTourism KwaZulu-Natal
Research ThemeMarketing and Brand Management
Research Project TitleAnnual Tourism Statistics Brochure
Contacts Name​Karen Kohler
Contacts Tel031 366 7550
Contacts Emailkaren@zulu.org.za
Linkshttp://www.zulu.org.za/files/useruploads/user_1/files/131108003_TKZN%20Stats%20brohure%202013-2014_low.pdf
 
OrganisationRETOSA
Research ThemeProduct Information
Research Project TitleSouthern Africa Travel and Tourism Barometer Report 2015
Contacts Name​Prisca Lete
Contacts Tel011 315 2420
Contacts Emailresearch@retosa.co.za
Linkswww.retosa.co.za/research@retosa.co.za
 
OrganisationCape Peninsula University of Technology
Research ThemeRelevant Capacity Building
Research Project TitleThe importance of utilizing selection tools in the student process in Hospitality training  Institutions in Cape Town
Contacts NameSnyman Ohlhoff
Contacts Tel021 460 9002
Contacts Emaildigitalknowledge.cput.ac.za
Linkshttp://digitalknowledge.cput.ac.za/xmlui/handle/11189/1254
 
OrganisationCape Peninsula University of Technology
Research ThemeService Excellence
Research Project TitleDevelopment of a service delivery framework for South African pilgrims travelling to Saudi Arabia
Contacts Name​Snyman Ohlhoff
Contacts Tel021 460 9002
Contacts Emaildigitalknowledge.cput.ac.za
Linkshttp://digitalknowledge.cput.ac.za/xmlui/handle/11189/1555
 
OrganisationCape Peninsula University of Technology
Research ThemeBusiness and Event Tourism
Research Project TitleVisitors’ perceptions of the 2010 FIFA World  Cup™: A case study of  the host City  Nelson Mandela  Bay/Port  Elizabeth
Contacts Name​Snyman Ohlhoff
Contacts Tel021 460 9002
Contacts Emaildigitalknowledge.cput.ac.za
Linkshttp://digitalknowledge.cput.ac.za/xmlui/handle/123456789/571
 
OrganisationUniversity of Pretoria
Research ThemeRegional Tourism
Research Project TitleMaking Gaborone a stop and not a stop –over: A heritage and Cultural tourism approach
Contacts Name​Jane Dewah
Contacts Tel0742676658
Contacts Emailjtdewah@gmail.com
Linkshttp://repository.up.ac.za/browse
 
OrganisationUniversity of Pretoria
Research ThemeRegional Tourism
Research Project TitleBenefits beyond boundaries: cross- border tourism in transfrontier parks
Contacts Name​Mr Richard Wyllie
Contacts Tel0833871785
Contacts Emailrichie.wyllie@gmail.com
Linkshttp://repository.up.ac.za/browse
 
OrganisationCape Peninsula University of Technology
Research ThemeDecent Work
Research Project TitleThe causes of high staff turnover within selected hotels in Cape Town, South Africa
Contacts Name​Snyman Ohlhoff
Contacts Tel021 460 9002
Contacts Emailohlhoffs@cput.ac.za
Linkshttp://digitalknowledge.cput.ac.za/xmlui/handle/11189/3221
 
OrganisationCape Peninsula University of Technology
Research ThemeRelevant Capacity Building
Research Project TitleAn investigation  into the curriculum of selected hotels schools in South Africa in preparing graduates to successfully operate a commercial restaurant
Contacts Name​Snyman Ohlhoff
Contacts Tel021 460 9002
Contacts Emailohlhoffs@cput.ac.za
Linkshttp://digitalknowledge.cput.ac.za/xmlui/handle/11189/3204
 
OrganisationCape Peninsula University of Technology
Research ThemeNiche Product Development and Rural Tourism
Research Project TitleCultural Heritage re-generation of District Six: a creation tourism approach
Contacts Name​Snyman Ohlhoff
Contacts Tel021 460 9002
Contacts Emailohlhoffs@cput.ac.za
Linkshttp://digitalknowledge.cput.ac.za/xmlui/handle/11189/2882
 
OrganisationCape Peninsula University of Technology
Research ThemeResponsible Tourism
Research Project TitleThe impact of environmental management on the hotel's operations within selected hotels in Cape Town
Contacts Name​Snyman Ohlhoff
Contacts Tel021 460 9002
Contacts Emailohlhoffs@cput.ac.za
Linkshttp://digitalknowledge.cput.ac.za/xmlui/handle/11189/2861
 
OrganisationCape Peninsula University of Technology
Research ThemeBusiness and Events Tourism
Research Project TitleResidents' perceptions of the 2010 FIFA World  Cup™:  in Port  Elizabeth:  A pre and post comparison
Contacts Name​Snyman Ohlhoff
Contacts Tel021 460 9002
Contacts Emailohlhoffs@cput.ac.za
Linkshttp://digitalknowledge.cput.ac.za/xmlui/handle/11189/1583
 
OrganisationCape Peninsula University of Technology
Research ThemeBusiness and Events Tourism
Research Project TitleResidents ' perceptions of 2009 Confederations Cup™: A case study of a suburb in  Pretoria, South Africa
Contacts Name​Snyman Ohlhoff
Contacts Tel021 460 9002
Contacts Emailohlhoffs@cput.ac.za
Linkshttp://digitalknowledge.cput.ac.za/xmlui/handle/11189/3207
 
OrganisationConducted in collaboration with Cape Peninsula University of Technology
Research ThemeEvents
Research Project TitleDevelopment of framework to measure the impact of events
Contacts NameTsakani Baloyi
Contacts Tel012 444 6311
Contacts Emailtbaloyi@tourism.gov.za
Linkshttps://tkp.tourism.gov.za/Documents/CPUT%20Final%20Report.pdf
 
OrganisationConducted in collaboration with University of Johannesburg
Research ThemeService Excellence
Research Project TitleCustomer satisfaction index for the accommodation sub-sector in South Africa
Contacts NameTsakani Baloyi
Contacts Tel012 444 6311
Contacts Emailtbaloyi@tourism.gov.za
Linkshttps://tkp.tourism.gov.za/Documents/UJ%20Final%20report.pdf
 
OrganisationConducted in collaboration with University of Kwazulu-Natal
Research ThemeCommunity Beneficiation
Research Project TitleThe Impact of community based tourism projects on local communities
Contacts NameTsakani Baloyi
Contacts Tel012 444 6311
Contacts Emailtbaloyi@tourism.gov.za
Linkshttps://tkp.tourism.gov.za/Documents/UKZN%20Final%20report.pdf
 
OrganisationConducted in collaboration with University of Venda
Research ThemeCommunity Beneficiation
Research Project TitleLocal Economic Development: The case study of Tourism Events
Contacts NameTsakani Baloyi
Contacts Tel012 444 6311
Contacts Emailtbaloyi@tourism.gov.za
Linkshttps://tkp.tourism.gov.za/Documents/UNIVEN%20Final%20Report.pdf
 
OrganisationConducted in collaboration with University of Pretoria
Research ThemeTourist  Guiding
Research Project TitleHarmonised Tourist Guiding in Southern Africa
Contacts NameTsakani Baloyi
Contacts Tel012 444 6311
Contacts Emailtbaloyi@tourism.gov.za
Linkshttps://tkp.tourism.gov.za/Documents/UP%20Final%20Tourist%20Guiding%20Cross%20report.pdf
 
OrganisationConducted in collaboration with University of Pretoria
Research ThemeTourism Competitiveness
Research Project TitleRegional (Provincial) competitiveness: an emerging domestic market segment perspective
Contacts NameTsakani Baloyi
Contacts Tel012 444 6311
Contacts Emailtbaloyi@tourism.gov.za
Linkshttps://tkp.tourism.gov.za/Documents/UP%20Regional%20Comp%20Final%20Report.pdf
 
OrganisationConducted in collaboration with Cape Peninsula University of Technology
Research ThemeCoastal and Marine Tourism
Research Project TitleDevelopment of a framework to assess the economic impact of coastal and marine tourism in South Africa
Contacts NameTsakani Baloyi
Contacts Tel012 444 6311
Contacts Emailtbaloyi@tourism.gov.za
Linkshttps://tkp.tourism.gov.za/Documents/CPUT%20Final%20Report%20March%202017.pdf
 
OrganisationConducted in collaboration with University of Johannesburg
Research ThemeTransformation
Research Project TitleTourism Value Chain and opportunities for Transformation in South Africa
Contacts NameTsakani Baloyi
Contacts Tel012 444 6311
Contacts Emailtbaloyi@tourism.gov.za
Linkshttps://tkp.tourism.gov.za/Documents/UJ%20Final%20Report%20March%202017.pdf
 
OrganisationConducted in collaboration with University of Kwazulu-Natal
Research ThemeCoastal and Marine Tourism
Research Project TitleThe Governance and Coordination in Marine and Coastal Tourism: Challenges and Opportunities
Contacts NameTsakani Baloyi
Contacts Tel012 444 6311
Contacts Emailtbaloyi@tourism.gov.za
Linkshttps://tkp.tourism.gov.za/Documents/UKZN%20Final%20Report%20March%202017.pdf
 
OrganisationConducted in collaboration with University of Venda
Research ThemeResponsible Tourism
Research Project TitleInterventions and Incentives needed to improve the number of enterprises, including state-owned tourism attractions, that embrace responsible tourism management practice
Contacts NameTsakani Baloyi
Contacts Tel012 444 6311
Contacts Emailtbaloyi@tourism.gov.za
Linkshttps://tkp.tourism.gov.za/Documents/UKZN%20Final%20Report%20March%202017.pdf
 
OrganisationConducted in collaboration with University of Pretoria
Research ThemeDestination Development
Research Project TitleDestination development through understanding tourists’ expectations at major tourist attractions
Contacts NameTsakani Baloyi
Contacts Tel012 444 6311
Contacts Emailtbaloyi@tourism.gov.za
Linkshttps://tkp.tourism.gov.za/Documents/UP%20-%20%20Cradle%20of%20Humankind%20-%20Final%20report.pdf
 
OrganisationConducted in collaboration with University of Pretoria
Research ThemeDestination Development
Research Project TitleDemand and Supply Market analysis for Destination Development
Contacts NameTsakani Baloyi
Contacts Tel012 444 6311
Contacts Emailtbaloyi@tourism.gov.za
Linkshttps://tkp.tourism.gov.za/Documents/UP%20Final%20Report%20March%202017%20-%20Mapungubwe%20.pdf
 
OrganisationConducted in collaboration with University of Venda
Research ThemeRural Tourism
Research Project TitleSustainability of Rural Tourism Products in South Africa: A Hypothetical Application
Contacts NameTsakani Baloyi
Contacts Tel012 444 6311
Contacts Emailtbaloyi@tourism.gov.za
Links
 
OrganisationConducted in collaboration with University of Pretoria
Research ThemeTourist guiding
Research Project TitleA policy Review of the Tourist Guiding sector in South Africa
Contacts NameTsakani Baloyi
Contacts Tel012 444 6311
Contacts Emailtbaloyi@tourism.gov.za
Links
 
OrganisationTourism KwaZulu-Natal
Research ThemeMarketing and Brand Management
Research Project TitleAnnual Tourism Statistics Brochure
Contacts Name​Karen Kohler
Contacts Tel031 366 7550
Contacts Emailkaren@zulu.org.za
Linkshttp://www.zulu.org.za/files/useruploads/user_1/files/131108003_TKZN%20Stats%20brohure%202013-2014_low.pdf