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​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​WELCOME TO THE DEPARTMENT OF TOURISM RESEARCH REPOSITORY​​​​
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​​​​​​​​​​​​​​​​​​The Department identifies research as a critical area to advance the development and growth of the tourism sector. Since 2012, the Department has been collaborating with research institutions to conduct tourism research and offer financial support to post-graduate students pursuing tourism studies​ in these institutions. The outputs emanating from the research studies are disseminated through the Tourism Research Seminar/Webinar​ held on an annual basis. In addition this research repository offers a digital ope​n access to research reports, frameworks and models; theses and dissertations, journal articles, and conference papers produced in collaboration with resea​rch institutions.​
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​​​​​ Contact Details​​
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Contact person: Ms Tsakani Baloyi​​
Telephone​: 012 444 6311
Email:TBaloyi@tourism.gov.za
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RECENT PUBLICATIONS

 

 

2552Silwana Monwabisi Dube Cynthia Nokubonga 2022Municipalities are at the lowest level of Government, and it is where the actual implementation of tourism policies takes place. District municipalities and communities globally often face poorly planned development projects resulting from inefficient and ineffective policy and planning implementation. One of the reasons for this is that there is, at times, a lack of participation by key stakeholders. The success of tourism development policies and their implementation rests on the involvement of all relevant stakeholders. This study adopted a qualitative research approach whereby purposive and snowball sampling methods were used to identify the research sample from the research population. The research population included the district municipality staff, regional and local tourism organisations, also known as tourism forums, tourism development agencies, and the rural planning and economic development departments. Consequently, fourteen (14) semi-structured interviews were conducted with key stakeholders from the district municipality, local municipalities, tourism organisations and Eastern Cape Parks Tourism Agency. A thematic analysis technique was used to analyse the data. This study focused on stakeholder involvement in the development and implementation of tourism policies in the O.R Tambo District Municipality (ORTDM). The key findings from the study revealed that there is a lack of stakeholder collaboration in development and the implementation of tourism-related policies in ORTDM.Journal ArticleN4FUYHAX2DSF-245590710-1182022/12/30 16:54:37District municipalities and communities globally often face poorly planned development projects resulting from inefficient and ineffective policy and planning implementation 2https://tkp.tourism.gov.za/ResearchRepo/Shared Documents/Forms/AllItems.aspxpdfFalsepdf
23352022Tourism is widely considered to be a viable vector for sustainable socio-economic development on the African continent due to the integrative nature of its value chain (forward and backward linkages with suppliers and service providers), as well as economic multiplier effect (tourism receipts, export products, employment creation, local economic development) (Matiza & Slabbert, 2019). However, in light of the COVID-19 pandemic-induced moratorium on international travel, tourism demand is expected to contract by up to 75% in 2020 (Ruiz-Estrada, Park & Lee, 2020). According to the World Tourism Organisation globally tourism contracted with 73% in 2020 and 72% in 2021 (UNWTO, 2022). Arrivals to Africa contracted by 69% in 2020 and 74% in 2021. The result was the same for South Africa where arrivals contracted by 73% in 2020 and 78% in 2021 (UNWTO). The discovery of the new COVID-19 variant, Omicron, disrupted global travel again in 2021. As a result, a significant proportion of tourism destination countries focused on pivoting from international tourism toward domestic tourism as a strategy to resuscitate the tourism market (Organisation for Economic Cooperation and Development, OECD - 2020). However, in South Africa, the over-reliance on international tourists for many years added pressure to the industry but also a recognition of the importance of domestic tourists that should be the backbone of the industryNorth-West UniversityReportTourism Sector Demand and SupplyN4FUYHAX2DSF-245590710-100https://tkp.tourism.gov.za/ResearchRepo/SeminarDocs/South%20African%20tourism%20sector%20demand%20and%20supply-towards%20post-COVID-19%20resilience.pdf?csf=1&e=xuzEPHPresentation2022/06/20 10:51:28FINAL REPORT SOUTH AFRICAN TOURISM SECTOR DEMAND AND SUPPLYTOWARDS POST- COVID-19 RESILIENCE ABBREVIATIONS GDP Gross Domestic Product SADC Southern African Development 5https://tkp.tourism.gov.za/ResearchRepo/Shared Documents/Forms/AllItems.aspxpdfFalsepdf
2336Athi Ntwakumba2022Hospitality can be described as the friendly reception and entertainment of guests, visitors or strangers and usually includes food and accommodation. Because of the line of business, it requires employees with various levels of expertise, however, there are challenges in retaining these employees. The challenge of employee retention in the hotel subsector has been reported by multiple studies around the world, which have consistently reported high employee turnover in hotels. Most of these studies report on data obtained in Europe and North America and the literature lacks African data, with limited studies from South Africa. Much of the literature on staff turnover and retention focuses on hotels and not the high turnover observed in restaurants. This identified the need to focus on this gap as the researcher observed staff turnover within the restaurants. Therefore, this study was undertaken to investigate staff turnover in the restaurant sector, specifically within the kitchen department. The specific aim of the study was to assess staff turnover within these restaurant kitchens, to determine the status, causes and impact thereof.Cape Peninsula University of TechnologyDissertationN4FUYHAX2DSF-245590710-1232022/09/28 16:08:09STAFF TURNOVER WITHIN RESTAURANT KITCHENS IN CAPE TOWN CENTRAL BUSINESS DISTRICT A dissertation submitted in fulfilment of the requirements for the degree It was found that in both 5https://tkp.tourism.gov.za/ResearchRepo/Shared Documents/Forms/AllItems.aspxpdfFalsepdf