| 2552 | Silwana Monwabisi
Dube Cynthia Nokubonga
| 2022 | Municipalities are at the lowest level of Government, and it
is where the actual implementation of tourism policies takes
place. District municipalities and communities globally
often face poorly planned development projects resulting
from inefficient and ineffective policy and planning
implementation. One of the reasons for this is that there
is, at times, a lack of participation by key stakeholders.
The success of tourism development policies and their
implementation rests on the involvement of all relevant
stakeholders. This study adopted a qualitative research
approach whereby purposive and snowball sampling
methods were used to identify the research sample
from the research population. The research population
included the district municipality staff, regional and local
tourism organisations, also known as tourism forums,
tourism development agencies, and the rural planning
and economic development departments. Consequently,
fourteen (14) semi-structured interviews were conducted
with key stakeholders from the district municipality, local
municipalities, tourism organisations and Eastern Cape
Parks Tourism Agency. A thematic analysis technique was
used to analyse the data. This study focused on stakeholder
involvement in the development and implementation of
tourism policies in the O.R Tambo District Municipality
(ORTDM). The key findings from the study revealed that
there is a lack of stakeholder collaboration in development
and the implementation of tourism-related policies in
ORTDM. | | Journal Article | | N4FUYHAX2DSF-245590710-118 | | | | | | | | | | | 2022/12/30 16:54:37 | District municipalities and communities globally often face poorly planned development projects resulting from inefficient and ineffective policy and planning implementation | 2 | https://tkp.tourism.gov.za/ResearchRepo/Shared Documents/Forms/AllItems.aspx | pdf | False | pdf | | | |
| 2335 | | 2022 | Tourism is widely considered to be a viable vector for sustainable socio-economic
development on the African continent due to the integrative nature of its value chain
(forward and backward linkages with suppliers and service providers), as well as
economic multiplier effect (tourism receipts, export products, employment creation,
local economic development) (Matiza & Slabbert, 2019). However, in light of the
COVID-19 pandemic-induced moratorium on international travel, tourism demand is
expected to contract by up to 75% in 2020 (Ruiz-Estrada, Park & Lee, 2020).
According to the World Tourism Organisation globally tourism contracted with 73% in
2020 and 72% in 2021 (UNWTO, 2022). Arrivals to Africa contracted by 69% in 2020
and 74% in 2021. The result was the same for South Africa where arrivals contracted
by 73% in 2020 and 78% in 2021 (UNWTO). The discovery of the new COVID-19
variant, Omicron, disrupted global travel again in 2021. As a result, a significant
proportion of tourism destination countries focused on pivoting from international
tourism toward domestic tourism as a strategy to resuscitate the tourism market
(Organisation for Economic Cooperation and Development, OECD - 2020). However,
in South Africa, the over-reliance on international tourists for many years added
pressure to the industry but also a recognition of the importance of domestic tourists
that should be the backbone of the industry | North-West University | Report | Tourism Sector Demand and Supply | N4FUYHAX2DSF-245590710-100 | https://tkp.tourism.gov.za/ResearchRepo/SeminarDocs/South%20African%20tourism%20sector%20demand%20and%20supply-towards%20post-COVID-19%20resilience.pdf?csf=1&e=xuzEPH | | Presentation | | | | | | | | 2022/06/20 10:51:28 | FINAL REPORT SOUTH AFRICAN TOURISM SECTOR DEMAND AND SUPPLYTOWARDS POST- COVID-19 RESILIENCE ABBREVIATIONS GDP Gross Domestic Product SADC Southern African Development | 5 | https://tkp.tourism.gov.za/ResearchRepo/Shared Documents/Forms/AllItems.aspx | pdf | False | pdf | | | |
| 2336 | Athi Ntwakumba | 2022 | Hospitality can be described as the friendly reception and entertainment of guests, visitors or
strangers and usually includes food and accommodation. Because of the line of business, it
requires employees with various levels of expertise, however, there are challenges in retaining
these employees. The challenge of employee retention in the hotel subsector has been
reported by multiple studies around the world, which have consistently reported high employee
turnover in hotels. Most of these studies report on data obtained in Europe and North America
and the literature lacks African data, with limited studies from South Africa. Much of the
literature on staff turnover and retention focuses on hotels and not the high turnover observed
in restaurants. This identified the need to focus on this gap as the researcher observed staff
turnover within the restaurants. Therefore, this study was undertaken to investigate staff
turnover in the restaurant sector, specifically within the kitchen department. The specific aim
of the study was to assess staff turnover within these restaurant kitchens, to determine the
status, causes and impact thereof. | Cape Peninsula University of Technology | Dissertation | | N4FUYHAX2DSF-245590710-123 | | | | | | | | | | | 2022/09/28 16:08:09 | STAFF TURNOVER WITHIN RESTAURANT KITCHENS IN CAPE TOWN CENTRAL BUSINESS DISTRICT A dissertation submitted in fulfilment of the requirements for the degree It was found that in both | 5 | https://tkp.tourism.gov.za/ResearchRepo/Shared Documents/Forms/AllItems.aspx | pdf | False | pdf | | | |