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150999Development of a Framework to Assess the Economic Impact of Coastal and Marine Tourism in South Africa: Training Manual2019Coastal and Marine Tourism (CMT), as part of the oceans economy, offers significant development opportunities that can contribute to job creation and sustainability. However, that there are limited national and international best practices to assess the economic impacts of CMT. Furthermore, there are no specific accepted methodological approaches to assess the economic impacts of CMT within a country context. The National Department of Tourism (NDT) supported a Three Phase research project to develop a framework to assess the economic impacts of CMT in South Africa. The overarching intention of this research endeavour is to develop a standardised framework that will assist in measuring, monitoring and managing the economic impacts of CMT in South Africa since, as indicated by the United Nations Conference on Trade and Development (UNCTAD, 2014), the oceans economy offers significant development opportunities for sectors such as sustainable fisheries and aquaculture, renewable marine energy, marine bio-prospecting, maritime transport and CTM.University of KwaZulu-NatalModel / FrameworkDestination DevelopmentN4FUYHAX2DSF-245590710-88http://sp19prd01:8100/ResearchRepo/Shared%20Documents/Economic%20Imapct%20Assessment%20of%20CMT.pdf?csf=1&e=dfkvpDhttp://sp19prd01:8100/ResearchRepo/SeminarDocs/Development%20of%20a%20Framework%20to%20Assess%20the%20Economic%20Impact%20of%20Coastal%20and%20Marine%20Tourism.ppt?csf=1&e=pzW1GLResearch ReportPresentation2021/12/10 12:26:01Development of a framework to assess the economic impact of coastal and marine tourism in South Africa: Training Manual Coastal and Marine Tourism (CMT), as part of the oceans http://sp19prd01:8100/ResearchRepo/Shared Documents/Forms/AllItems.aspxpdfFalsepdf
150997A Framework to Assess the Sustainability of Rural Tourism Products in South Africa2018The 2030 Agenda for Sustainable Development, encompassing 17 Sustainable Development Goals (SDGs), and 169 targets, was adopted at the United Nations General Assembly in September 2015, and will govern the development priorities for the coming 15 years. Goal 8, which calls for the promotion of sustained, inclusive and sustainable economic growth, full and productive employment and decent work for all, specifically targets to devise and implement policies to promote sustainable tourism that creates jobs and promotes local culture and products. In this instance, tourism is seen as one of the driving forces of global economic growth, and indeed this is so as tourism currently accounts for 1 in 11 jobs worldwide. Goal 12, which calls for ensuring sustainable consumption and production patterns, has a target of developing and implementing tools to monitor sustainable development impacts for sustainable tourism that creates jobs and promotes local culture and products.University of Venda;Council for Scientific and Industrial ResearchModel / FrameworkN4FUYHAX2DSF-245590710-86http://sp19prd01:8100/ResearchRepo/Shared%20Documents/Sustainability%20of%20rural%20tourism%20products%20in%20SA.pdf?csf=1&e=YdwfVahttp://sp19prd01:8100/ResearchRepo/SeminarDocs/Sustainability%20of%20Rural%20Tourism%20Products%20in%20South%20Africa.pptx?csf=1&e=qQcp6IResearch ReportPresentation2021/12/10 13:26:49A Framework to Assess the Sustainability of Rural Tourism Products in South Africa Council for Scientific and Industrial Research This is a shortened version of the research report http://sp19prd01:8100/ResearchRepo/Shared Documents/Forms/AllItems.aspxpdfFalsepdf
150998Tourism Investment Market Analysis: A Workbook2018This self-guided workbook is a tool to: • Assist communities/entrepreneurs/municipalities/funding bodies/project developers etc. to determine the market feasibility of a new tourism opportunity/project • Provide an understanding of the types of data and information required to assess the market feasibility of a new tourism opportunity. • Provide a framework, guidelines and diagnostic tools for a funding applicant to effectively structure the information and data required for a market analysis • Provide the funding body with an effective tool to evaluate the market feasibility of a new tourism opportunity University of PretoriaModel / FrameworkN4FUYHAX2DSF-245590710-90http://sp19prd01:8100/ResearchRepo/Shared%20Documents/Demand%20and%20Supply%20-%20Market%20Analysis%20%20for%20destination%20development.pdf?csf=1&e=oa5rMphttp://sp19prd01:8100/ResearchRepo/SeminarDocs/Demand%20and%20Supply%20Analysis%20for%20Destination%20Development.pptx?csf=1&e=uNSyzUResearch ReportPresentation2018/01/29 11:38:21WORKBOOK    Tourism Investment  Market Analysis:  A Workbook  Division Tourism Management ii    TABLE OF CONTENTS PAGE INTRODUCTION 1 STEP 1 http://sp19prd01:8100/ResearchRepo/Shared Documents/Forms/AllItems.aspxpdfFalsepdf
151000Development of a Framework to Measure the Impact of Events Survey Instrument and Economic Impact Assessment Training Manual2016The National Department of Tourism (NDT) appointed the Cape Peninsula University of Technology (CPUT) to conduct a study to develop a standardised framework to measure, monitor and manage the impacts of events of different types and sizes in South Africa. The study was conducted in three phases. Phase one of the study focused on reviewing literature and accompanying models and approaches of evaluating events and further identifying the relevant indicators that can be used to measure the impact of events in South Africa. Phase two of the study focused on finalising the development of indicators, piloting them and evaluating five events, which included the Vredefort Dome Festival (an adventure sport and entertainment festival in Parys, Free State), the World Ports Congress (an international conference in Durban), the Mother City Queer Project (a lifestyle entertainment event in Cape Town), the TriRock Cradle of Humankind Triathlon (a sport event in Mogale City, Gauteng) and the Limpopo Marula Festival (a festival that celebrates the reining of the Marula fruit through culture and dance).Cape Peninsula University of TechnologyModel / FrameworkN4FUYHAX2DSF-245590710-89http://sp19prd01:8100/ResearchRepo/Shared%20Documents/2014%2015%20CPUT%20ReportFinal.pdf?csf=1&e=g4DjZJhttp://sp19prd01:8100/ResearchRepo/SeminarDocs/Development%20of%20a%20Framework%20to%20Measure%20the%20Impact%20of%20Events.pptx?csf=1&e=nSnCVOResearch ReportPresentation2016/03/27 19:13:04DEVELOPMENT OF A FRAMEWORK TO MEASURE THE IMPACT OF EVENTS SURVEY INSTRUMENT AND ECONOMIC IMPACT ASSESSMENT TRAINING MANUAL The National Department of Tourism (NDT) appointed the http://sp19prd01:8100/ResearchRepo/Shared Documents/Forms/AllItems.aspxpdfFalsepdf
151001Customer Service Satisfaction Index for the Accommodation Sub- Sector in South Africa: An Exploratory Study-Framework 2016Accommodation is one of the largest components of the tourism sector (Deng, Yeh, and Sung 2013). The increasing competition in the accommodation sector has meant that establishments have started focusing a lot on improving customer satisfaction with a view to retain existing and attract new customers. Consequently, a number of studies have been carried out to assess customer satisfaction and its determinants in several sectors, including accommodation. Several of such research investigates the relationship between various service quality dimensions and overall customer satisfaction. For example, The American Customer Satisfaction Index (ACSI), established in 1994 and inspired by the Swedish Customer Satisfaction Barometer (SCSB) (Fornell et al., 1996), contains sets of causal relationship between the antecedents (e.g. customer expectations, perceived service quality and perceived value) and the consequences (e.g. customer complaints and customer loyalty) of customer satisfaction.University of JohannesburgModel / FrameworkN4FUYHAX2DSF-245590710-87http://sp19prd01:8100/ResearchRepo/Shared%20Documents/UJ%20Final%20report.pdf?csf=1&e=K37ngUhttp://sp19prd01:8100/ResearchRepo/SeminarDocs/Customer%20Satisfaction%20Index%20for%20the%20Accommodation%20Sub-Sector%20in%20South%20Africa.ppt?csf=1&e=UIaUhbResearch ReportPresentation2016/02/21 08:45:51Final Report Research Title: CUSTOMER SERVICE SATISFACTION INDEX FOR THE ACCOMODATION SUB-SECTOR IN SOUTH AFRICA: AN EXPLORATORY STUDY UNIVERSITY OF JOHANNESBURG http://sp19prd01:8100/ResearchRepo/Shared Documents/Forms/AllItems.aspxpdfFalsepdf