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2366Hannes Engelbrecht 2017University of PretoriaN4FUYHAX2DSF-2092969366-242017/07/24 09:00:11142https://tkp.tourism.gov.za/ResearchRepo/SeminarDocs/Forms/AllItems.aspxpdfFalsepdf
2538Charlene Herselman2015University of PretoriaN4FUYHAX2DSF-2092969366-282015/02/25 12:17:13HARMONISATION OF TOU HARMONISATION OF TOU HARMONISATION OF TOU RIST GUIDE TRAINING IN SOUTHERN AFRICA RIST GUIDE TRAINING IN SOUTHERN AFRICA RIST GUIDE TRAINING IN SOUTHERN AFRICA 62https://tkp.tourism.gov.za/ResearchRepo/SeminarDocs/Forms/AllItems.aspxpdfFalsepdf
25242018Coastal and Marine Tourism (CMT), as part of the oceans economy, offers significant development opportunities that can contribute to job creation and sustainability. However, that there are limited national and international best practices to assess the economic impacts of CMT. Furthermore, there are no specific accepted methodological approaches to assess the economic impacts of CMT within a country context. During the 2016/2017 financial year, the National Department of Tourism (NDT) in collaboration with the Cape Peninsula University of Technology (CPUT) initiated a research study to develop a framework to assess the economic impact of coastal and marine tourism (CMT) in South Africa. Phase 1 of the project focused on conducting a desktop study to review relevant literature which provides a national and international perspective to identify best practices and current trends with regard to assessing the economic impacts of CMT in order to inform the development of a framework to assess the economic contribution of CMT to South Africa’s tourism sector. Phase 2 of the study which was undertaken in 2017/18 focused on developing and piloting data collection surveys and examining which economic modelling approaches are appropriate to to assess the economic contribution of CMT to South Africa’s tourism sector. Phase 3 of the study will be undertaken in 2018/19 and will involve implementing the framework and conducting a workshop to capacitate stakeholders. The University of KwaZulu-Natal (UKZN) took over the project after the completion of Phase 1 given that Prof Urmilla Bob was involved in the project together with Prof Kamilla Swart who was the lead researcher at CPUT and resigned at the end of 2016.University of KwaZulu-NatalReportDestination DevelopmentN4FUYHAX2DSF-245590710-17https://tkp.tourism.gov.za/ResearchRepo/SeminarDocs/Development%20of%20a%20Framework%20to%20Assess%20the%20Economic%20Impact%20of%20Coastal%20and%20Marine%20Tourism%20(CMT).ppt?csf=1&e=mWmcJDPresentation2020/04/30 10:45:31DEVELOPMENT OF A FRAMEWORK TO ASSESS THE ECONOMIC IMPACT OF COASTAL AND MARINE TOURISM (CMT) IN SOUTH AFRICA: PHASE 2 Cape Peninsula University of Technology (CPUT 67https://tkp.tourism.gov.za/ResearchRepo/Shared Documents/Forms/AllItems.aspxpdfFalsepdf
25552022The COVID-19 global pandemic has caused unprecedented socio-economic impacts and, at the same time, raised awareness of the role social and environmental sustainability need to play in our everyday life and economic activities. Despite the significant negative impacts of the pandemic on tourism in South Africa, the crisis provides an opportunity to transform tourism value chains towards responsible consumption and production needed for a sustainable and inclusive recovery of the sector.Council for Scientific and Industrial ResearchReportTransformation and Tourism Value ChainN4FUYHAX2DSF-245590710-96https://tkp.tourism.gov.za/ResearchRepo/SeminarDocs/CSIR_Transformation%20of%20the%20South%20African%20tourism%20value%20chain%20toward%20sustainable,%20resource%20effecient%20and%20inclusive%20growth%20path.pdf?csf=1&e=B9wGltPresentation2022/06/22 06:15:14i FINAL REPORT TRANSFORMATION OF THE SOUTH AFRICAN TOURISM VALUE CHAIN TOWARDS SUSTAINABLE AND RESOURCE EFFICIENT AND INCLUSIVE GROWTH POST COVID-19 ii TABLE 465https://tkp.tourism.gov.za/ResearchRepo/Shared Documents/Forms/AllItems.aspxpdfFalsepdf
2331Berendien A. Lubbe Anneli Douglas Felicite Fairer-Wessels Elizabeth A. du Preez2016Regional competitiveness and domestic tourism is increasingly important for a sustainable tourism economy at national level. The development of a competitive provincial index for the South African emerging domestic market is under scrutiny/investigation. Provincial competitiveness is a province’s ability to optimize its attractiveness for domestic tourists by offering quality, innovative and attractive tourism services to gain domestic market share, while ensuring that available resources supporting tourism are used efficiently and in a sustainable way. Competitiveness at provincial level will ultimately result in national competitiveness as issues of supply are addressed (at local level). Factors and indicators relevant to selected regions/provinces/destinations are empirically identified through focus groups and a sample of 1065 emerging tourists in eight provinces of South Africa. A Tourism and Travel Market Indicators Index consisting of nine validated factors are proposed that can be used to compare the competitiveness of regions based on factors most relevant to the domestic market.Journal ArticleN4FUYHAX2DSF-245590710-562018/12/29 15:02:37University of Massachusetts Amherst ScholarWorks@UMass Amherst Travel and Tourism Research Association: Advancing Tourism Research Globally 2016 ttra International Conference 618https://tkp.tourism.gov.za/ResearchRepo/Shared Documents/Forms/AllItems.aspxpdfFalsepdf
2307Nolwazi Milliscent Mabaleka2020Coastal and Marine Tourism (CMT) is a sector which continues to draw visitors from different countries to South Africa. This is attributable to the long coastline and abundance of marine wildlife found in South African waters. Despite the strong interest in visiting South Africa’s marine environment, there is limited information on the economic contribution of CMT in South Africa. Shark cage diving offered in Gansbaai, Western Cape, South Africa draws a large number of visitors globally, thereby providing benefits to visiting tourists and socio-economic benefits to the area. This study focuses on determining the profile of visitors who engage in shark cage diving in Gansbaai and expenditure patterns related to shark cage diving in respect of the Gansbaai economy, as well as the role that shark cage diving plays in tourists’ (domestic and international) decisions to visit South Africa.Cape Peninsula University of TechnologyDissertationN4FUYHAX2DSF-245590710-64https://tkp.tourism.gov.za/ResearchRepo/SeminarDocs/The%20Contribution%20of%20Shark%20Cage%20Diving%20Tourism%20to%20Coastal%20Economies-%20A%20Case%20Study%20of%20a%20Coastal%20Town%20in%20the%20Western%20Cape,%20South%20Africa.pdf?csf=1&e=DrlXG0Poster Exhibition2020/03/05 07:18:00THE CONTRIBUTION OF SHARK CAGE DIVING TOURISM TO COASTAL ECONOMIES: A CASE STUDY OF A COASTAL TOWN IN THE WESTERN CAPE, SOUTH AFRICA Dissertation submitted in fulfilment of the 878https://tkp.tourism.gov.za/ResearchRepo/Shared Documents/Forms/AllItems.aspxpdfFalsepdf
2313Taemane Phoofolo2019Tourism is an important economic sector in many countries worldwide. Many governments are placing a higher priority on tourism development because it leads to increased foreign exchange income and creates employment opportunities. However, the tourism sector is prone to both natural (floods, drought, diseases) and man-made (crime, unemployment, poverty, war, terrorism) disasters, crises and risks which invariably affect not only the tourists but the functionality, sustainability and competitiveness of a destination. The cumulative impact of disasters, crises and risks can result in the death of people, destruction of fauna and flora, displacement and suffering of people. Other effects include, the destruction of human settlements, physical infrastructure such as roads, railway lines and habitats of animals. The prevalence of disasters, crises and the risk can affect tourists’ travelling patterns and destination choices. Thus, rendering some places unsafe and unattractive.University of KwaZulu-NatalThesisN4FUYHAX2DSF-245590710-932022/02/08 09:54:19TOURISM DISASTERS, CRISES AND THE RISK-FEAR NEXUS TOURISTS’ PERCEPTIONS OF DURBAN AS A TOURISM A DISSERTATION SUBMITTED IN FULFILMENT OF THE REQUIREMENTS I would like to thank the 1516https://tkp.tourism.gov.za/ResearchRepo/Shared Documents/Forms/AllItems.aspxpdfFalsepdf
23412013Service excellence is a key driver of bottom-line results in the accommodation sector of the tourism industry. This study investigated the customer service satisfaction levels of domestic tourists at accommodation establishments in South Africa. However, challenges highlighted in the NTSS include the poor culture of service, lack of service ethos and skills, inconsistent customer service delivery, exacerbated by poor leadership in these areas. The problem statement for the study was that the accommodation sector in South Africa lacks an in-country approach to the development of customer service excellence as a result of a poor service delivery culture. This resulted in the need to address the development of a service excellence culture that will improve on customer service level satisfaction.University of JohannesburgReportRevolutionising Domestic TourismN4FUYHAX2DSF-245590710-382013/03/25 14:31:01Customer Service Satisfaction Levels of Domestic Tourists at Accommodation Establishments in South Africa Prepared by Ms MP Swart on behalf of the School of Tourism and 22https://tkp.tourism.gov.za/ResearchRepo/Shared Documents/Forms/AllItems.aspxpdfFalsepdf
23462015Religious tourism is one of the oldest types of tourism. In South Africa thousands of people travel to places of spiritual significance for religious reasons. Such travels have a potential impact on the communities surrounding these sites as travellers require transport, accommodation, food and beverages during their visits. The study conducted a socio-economic assessment of tourists’ activities in in Limpopo Province. The site selected was the pilgrimage site of the United African Apostolic Church (UAAC). The results from the study indicate that, while pilgrims ‘spending during the religious gathering amounted to over R99 million, the economic impact of the gathering on the local community was only about R2 million, the limited economic benefits in the local economy is largely attributed to the substantial leaks out of the pilgrims’ spending. The first recommendation is that for significant positive impact of the annual UAAC pilgrimage to be realised, discussions should be initiated to empower local peoples’ ownership of pilgrimage related businesses. Secondly with residents of the local host community perceiving the positive impact of the religious gathering outweighing the negatives, and expressing the wish for the pilgrim population to grow annually, it is recommended that basic physical infrastructure be provided with collaborative intervention by the Church, provincial government and the local municipality.University of VendaReportRevolutionising Domestic TourismN4FUYHAX2DSF-245590710-442015/03/09 12:22:52The Socioeconomic impact of religious tourism on local communities in Limpopo The University of Venda (UNIVEN), situated in Thohoyandou in the scenic Vhembe district of the Limpopo 56https://tkp.tourism.gov.za/ResearchRepo/Shared Documents/Forms/AllItems.aspxpdfFalsepdf
2452Berendien A. Lubbe Felicite Fairer-Wessels Anneli Douglas Elizabeth Ann du Preez2017Destinations around the globe are looking for creative solutions to common challenges in tourism development. Researchers have argued that the central challenge facing tourism destination development is the design of effective tourism experiences (Horváth, n.d:1). Creativity has been employed to transform traditional cultural tourism, shifting from tangible heritage towards more intangible culture and greater involvement with the everyday life of the destination. Nowadays tourists are looking for more engaging, interactive experiences that can contribute to their personal growth. Each and every tourist perceives the destination and experience offered by the destination in their very special, personal way which is the sum of their past life experience, education, attitudes, i.e. a whole series of personal characteristics. The focus of the tourism experience is to fulfil the aspirations, wishes and expectations relating to the individual’s personal growth. This study is about understanding those aspirations and expectations and determining what constitutes a memorable tourist experience and whether, given the uniqueness of each tourism attraction and each tourist’s underlying motivations and expectations, the same MTE scale could effectively measure the experiential constructs across divergent tourist attractions. Five major tourist attractions in South Africa were identified, namely two cultural UNESCO World Heritage sites (the Cradle of Humankind consisting of Maropeng and the Sterkfontein Caves, as well as Mapungubwe National Park); one natural World Heritage site (iSimangaliso Wetland Park); a national park (Augrabies); and a national botanical garden (Walter Sisulu).Journal ArticleN4FUYHAX2DSF-245590710-482018/12/30 04:26:37University of Massachusetts Amherst ScholarWorks@UMass Amherst Travel and Tourism Research Association: Advancing Tourism Research Globally 2017 ttra International Conference Does 972https://tkp.tourism.gov.za/ResearchRepo/Shared Documents/Forms/AllItems.aspxpdfFalsepdf
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