Skip Ribbon Commands
Skip to main content
Search

​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​

 

 

25232019Coastal and Marine Tourism (CMT), as part of the oceans economy, offers significant development opportunities that can contribute to job creation and sustainability. However, that there are limited national and international best practices to assess the economic impacts of CMT. Furthermore, there are no specific accepted methodological approaches to assess the economic impacts of CMT within a country context. The National Department of Tourism (NDT) supported a Three Phase research project to develop a framework to assess the economic impacts of CMT in South Africa. The overarching intention of this research endeavour is to develop a standardised framework that will assist in measuring, monitoring and managing the economic impacts of CMT in South Africa since, as indicated by the United Nations Conference on Trade and Development (UNCTAD, 2014), the oceans economy offers significant development opportunities for sectors such as sustainable fisheries and aquaculture, renewable marine energy, marine bio-prospecting, maritime transport and CTM.University of KwaZulu-NatalModel / FrameworkDestination DevelopmentN4FUYHAX2DSF-245590710-88https://tkp.tourism.gov.za/ResearchRepo/Shared%20Documents/Economic%20Imapct%20Assessment%20of%20CMT.pdf?csf=1&e=dfkvpDhttps://tkp.tourism.gov.za/ResearchRepo/SeminarDocs/Development%20of%20a%20Framework%20to%20Assess%20the%20Economic%20Impact%20of%20Coastal%20and%20Marine%20Tourism.ppt?csf=1&e=pzW1GLResearch ReportPresentation2021/12/10 12:26:01Development of a framework to assess the economic impact of coastal and marine tourism in South Africa: Training Manual Coastal and Marine Tourism (CMT), as part of the oceans 114https://tkp.tourism.gov.za/ResearchRepo/Shared Documents/Forms/AllItems.aspxpdfFalsepdf
25582021In common with the rest of the world, the tourism sector of South Africa experienced the radical impacts of COVID-19. The magnitude of the pandemic will reshape existing patterns of tourism demand and supply which need to be understood and researched for designing appropriate policy interventions. Little knowledge exists to understand how COVID-19 has affected the supply and demand of tourism products in South Africa. It is against the background of the rolling COVID-19 pandemic, its devastating impacts for tourism and of initiatives for re-igniting demand focused on domestic tourism that this research was undertaken. The aim of the study is to assess the impact of COVID-19 on the demand and supply of tourism products, with a view to propose interventions to meet the needs of tourists, particularly domestic tourists, post COVID-19 through an approach of undertaking case studies of local destinations offering a different mix of tourism products. The research involved a demand-side and supply-side analysis. The demand-side involved a desk top review of existing international literature relating to COVID-19 and consumer travel intentions. The supply-side of the research was done through the approach/lens of undertaking case studies of local destinations each of which offers a differing mix of tourism products and thus of challenges/opportunities. From the demand-side and supply-side analysis the results from this investigation point to a total of 13 policy recommendations for the Department of Tourism in addressing the impact of COVID-19 on changing tourism demand and supply.University of JohannesburgReportTourism Sector Demand and SupplyN4FUYHAX2DSF-245590710-6https://tkp.tourism.gov.za/ResearchRepo/SeminarDocs/The%20Impact%20of%20COVID-19%20on%20Tourism%20Sector%20Demand%20and%20Supply.pptxPresentation2021/03/31 12:32:04The Impact of COVID-19 on Tourism Sector Demand and Supply in South Africa AIEST… International Association of Scientific Experts in Tourism The 2020 COVID-19 pandemic is the 72https://tkp.tourism.gov.za/ResearchRepo/Shared Documents/Forms/AllItems.aspxpdfFalsepdf
23352022Tourism is widely considered to be a viable vector for sustainable socio-economic development on the African continent due to the integrative nature of its value chain (forward and backward linkages with suppliers and service providers), as well as economic multiplier effect (tourism receipts, export products, employment creation, local economic development) (Matiza & Slabbert, 2019). However, in light of the COVID-19 pandemic-induced moratorium on international travel, tourism demand is expected to contract by up to 75% in 2020 (Ruiz-Estrada, Park & Lee, 2020). According to the World Tourism Organisation globally tourism contracted with 73% in 2020 and 72% in 2021 (UNWTO, 2022). Arrivals to Africa contracted by 69% in 2020 and 74% in 2021. The result was the same for South Africa where arrivals contracted by 73% in 2020 and 78% in 2021 (UNWTO). The discovery of the new COVID-19 variant, Omicron, disrupted global travel again in 2021. As a result, a significant proportion of tourism destination countries focused on pivoting from international tourism toward domestic tourism as a strategy to resuscitate the tourism market (Organisation for Economic Cooperation and Development, OECD - 2020). However, in South Africa, the over-reliance on international tourists for many years added pressure to the industry but also a recognition of the importance of domestic tourists that should be the backbone of the industryNorth-West UniversityReportTourism Sector Demand and SupplyN4FUYHAX2DSF-245590710-100https://tkp.tourism.gov.za/ResearchRepo/SeminarDocs/South%20African%20tourism%20sector%20demand%20and%20supply-towards%20post-COVID-19%20resilience.pdf?csf=1&e=xuzEPHPresentation2022/06/20 10:51:28FINAL REPORT SOUTH AFRICAN TOURISM SECTOR DEMAND AND SUPPLYTOWARDS POST- COVID-19 RESILIENCE ABBREVIATIONS GDP Gross Domestic Product SADC Southern African Development 1106https://tkp.tourism.gov.za/ResearchRepo/Shared Documents/Forms/AllItems.aspxpdfFalsepdf
24542022The interim report provides the context of the study focusing on enabling small, medium and micro enterprises (SMMEs) survival and growth during and post the Coronavirus Disease 2019 (COVID-19) pandemic that has had devastating impacts on SMMEs that have high levels of vulnerabilities associated with the lack of resources and capacity to respond to disruptions. The aim, objectives and research questions are presented. In relation to the rationale and purpose of the research, the importance of SMMEs generally and tourism SMMEs in the South African context is highlighted. Specifically, SMMEs are deemed to be critical to driving entrepreneurship and innovation, economic development and job creation. Supporting tourism SMMEs to respond to the COVID-19 pandemic is not only important for socio-economic development, but is central to ensuring that the tourism sector is on pathways to recovery, sustainability and future resiliency.University of KwaZulu-NatalReportTransformation and Tourism Value ChainN4FUYHAX2DSF-245590710-97https://tkp.tourism.gov.za/ResearchRepo/SeminarDocs/UKZN_%20enabling%20SMME%20survival%20and%20growth%20during%20_post%20COVID19.pdf?csf=1&e=gbgHR9Presentation2022/06/20 11:01:30FINAL REPORT ENABLING SMALL, MEDIUM AND MICRO ENTERPRISES (SMMES) SURVIVAL AND GROWTH DURING/ POST COVID-19 DEFINITIONS Entrepreneurship: setting up a business or businesses 827https://tkp.tourism.gov.za/ResearchRepo/Shared Documents/Forms/AllItems.aspxpdfFalsepdf
2554Christoffel Rudolph Botha2020Tourist guides are located at the coalface of the tourism industry and occupy an extraordinary position within the contemporary demand and supply chain, seeing that they have the ability to enhance, manage and orchestrate the tourists sought after “unique” experience through their interpretation and commentary on tour. Within this context, most regard the tourist guide as an “ambassador” and “custodian” of a specific country‟s destination image – with India being no exception. This dissertation explores the complexity and multifaceted-nature of the tourist guiding phenomenon in a global South context, by considering the tourist guide of India as an international tourist guiding best practice example.University of PretoriaDissertationN4FUYHAX2DSF-245590710-742020/11/12 20:19:21Tourist guiding in the global South Submitted as requirement for the degree on cultures seen first at hand on the give and flow of times the image of thoughts you see 574https://tkp.tourism.gov.za/ResearchRepo/Shared Documents/Forms/AllItems.aspxpdfFalsepdf
2389Nhlanhla Lucky Nkobi2022From the advent of democracy in South Africa, colonial and apartheid-era heritage has been a source of on-going robust debates as this nation state grapples with the question of national identity and collective remembrance. In line with the Constitution‟s aspiration for a South African society that is “united in diversity”, the democratic government has been adamant that the question of national identity must be tackled within the ambit of “reconciliation”, “social cohesion” and “nation-building”. Drawing on the case study of Durban in the KwaZulu-Natal province of South Africa, this investigation highlights the evolution of the meaning of contested heritage from the colonial period, through the apartheid era, up until the democratic dispensation.University of PretoriaDissertationN4FUYHAX2DSF-245590710-1062022/07/20 12:23:30THE ROLE OF TOURISM IN LOCAL DEBATES ON CONTESTED HERITAGE: A CASE STUDY OF DURBAN, KWAZULU-NATAL, SOUTH AFRICA Submitted as requirement for the degree To all of those who have 426https://tkp.tourism.gov.za/ResearchRepo/Shared Documents/Forms/AllItems.aspxpdfFalsepdf
2386Mzukisi Cwibi2022Companies seek to maintain a competitive advantage in the marketplace. One of the means to achieve competitive advantage is to employ people who are motivated to perform their duties to the best of their abilities. Motivational programmes and practices should therefore form part of a company’s human resource strategy. Rewards are among the many ways of motivating employees to act in accordance with organisational goals. This study explores management’s perceptions of effective reward systems for employees at selected five-star hotels in the Cape Town central business district (CBD). An exploratory research design was adopted, customary in cases where the problem must be defined more precisely before an approach can be developed. The study made use of semi-structured interviews to collect qualitative data on rewards systems in the selected five-star hotels in line with the research objectives. Fourteen interviews with managers working in five-star hotels were conducted. The non-probability sampling method of purposive and convenience sampling was applied to select participants working in top management in the administrative departments of the hotels. Analysis of the interview data was guided by Creswell’s six-step methodology, in terms of which the interviews were initially recorded, transcribed and presented in narrative form. The findings of the study indicated that five-star hotels use extrinsic reward systems (commission, salary increase, cash, shopping vouchers, provident fund, bonus) and intrinsic reward systems (appreciation/praise, training, birthday gifts/presents, recognition, employee of the month, complimentary stay, positive feedback from superiors, mentoring, meal voucher, delegation). The study revealed that employees prefer extrinsic to intrinsic rewards. The study revealed that the rewards system attracts, keeps and motivates employees to perform consistently at optimal levels. The absence of a rewards system leads to demoralised employees, poor performance, low productivity, staff turnover, and negative attitudes and behaviour. According to results of the study, the researcher recommends that managers implement balanced and effective rewards, both intrinsic and extrinsic, as employees are the most precious asset of an organisation. Hotel establishments should also invest in educating their employees to improve their work environments. This is to ensure that employees value non-financial rewards as much as they value financial rewards.Cape Peninsula University of TechnologyDissertationN4FUYHAX2DSF-245590710-1212023/03/31 06:54:02MANAGEMENT’S PERCEPTIONS OF EFFECTIVE EMPLOYEE REWARD SYSTEMS AT SELECTED FIVE-STAR HOTELS IN THE CAPE TOWN CENTRAL BUSINESS DISTRICT A dissertation submitted in fulfilment of the 425https://tkp.tourism.gov.za/ResearchRepo/Shared Documents/Forms/AllItems.aspxpdfFalsepdf
2550Keano Lyle Hill2023Cape Peninsula University of TechnologyDissertationN4FUYHAX2DSF-245590710-1202023/03/29 12:52:39CRITICAL SUCCESS FACTORS FOR A GUIDED TOUR EXPERIENCE: A DEMAND AND SUPPLY-SIDE ANALYSIS Dissertation submitted in fulfilment of the requirements for the degree 467https://tkp.tourism.gov.za/ResearchRepo/Shared Documents/Forms/AllItems.aspxpdfFalsepdf
2414Charlene Herseman2014University of PretoriaDissertationN4FUYHAX2DSF-245590710-712014/12/10 07:58:58FROM ‘LOGGING CAPITAL’ TO ‘TOURISM PHENOMENON’: THE IMPACT OF LITERARY TOURISM ON FORKS, WA., UNITED STATES OF AMERICA by CHARLENE HERSELMAN Submitted as partial 540https://tkp.tourism.gov.za/ResearchRepo/Shared Documents/Forms/AllItems.aspxpdfFalsepdf
2307Nolwazi Milliscent Mabaleka2020Coastal and Marine Tourism (CMT) is a sector which continues to draw visitors from different countries to South Africa. This is attributable to the long coastline and abundance of marine wildlife found in South African waters. Despite the strong interest in visiting South Africa’s marine environment, there is limited information on the economic contribution of CMT in South Africa. Shark cage diving offered in Gansbaai, Western Cape, South Africa draws a large number of visitors globally, thereby providing benefits to visiting tourists and socio-economic benefits to the area. This study focuses on determining the profile of visitors who engage in shark cage diving in Gansbaai and expenditure patterns related to shark cage diving in respect of the Gansbaai economy, as well as the role that shark cage diving plays in tourists’ (domestic and international) decisions to visit South Africa.Cape Peninsula University of TechnologyDissertationN4FUYHAX2DSF-245590710-64https://tkp.tourism.gov.za/ResearchRepo/SeminarDocs/The%20Contribution%20of%20Shark%20Cage%20Diving%20Tourism%20to%20Coastal%20Economies-%20A%20Case%20Study%20of%20a%20Coastal%20Town%20in%20the%20Western%20Cape,%20South%20Africa.pdf?csf=1&e=DrlXG0Poster Exhibition2020/03/05 07:18:00THE CONTRIBUTION OF SHARK CAGE DIVING TOURISM TO COASTAL ECONOMIES: A CASE STUDY OF A COASTAL TOWN IN THE WESTERN CAPE, SOUTH AFRICA Dissertation submitted in fulfilment of the 367https://tkp.tourism.gov.za/ResearchRepo/Shared Documents/Forms/AllItems.aspxpdfFalsepdf